Unhandled FMOD error?

[Thorsz]

Running as admin both SIS.EXE and SIS64.EXE. Happens right before opening screen. Getting the following:

"unhandled fmod error"

Error running as non admin:

Exception caught in WinMain

(no unique_exceptions handlers)
updater\client_update.lua:3:failed to open c:/Program files(x86)/Stars in Shadow/logs/update_log.txt
updater\client_update.lua:3:log:
updater\start.lua:186

+++++++++++++++++++++++++++++
reinstalled program and updated as administrator. Same result.

[sven]

Running as admin both SIS.EXE and SIS64.EXE. Happens right before opening screen. Getting the following:
"unhandled fmod error"

updater\client_update.lua:3:failed to open c:/Program files(x86)/Stars in Shadow/logs/update_log.txt
+++++++++++++++++++++++++++++
reinstalled program and updated as administrator. Same result.

This looks suspiciously similar to some of the errors we've seen with Windows 8/10 locking of the files in c:\Program Files(x86). Did you upgrade to Windows 10 since last playing?

If you re-download your installer (using your original download link), the new installer should default to c:\Stars in Shadow\.

With luck, installing in that directory should fix these problems. (Also, in any case, installing/running as administrator should never be necessary.)

[Thorsz]

Always have had Windows 10 on this machine. First problem funning the game. I'll try a fresh install again.

Still getting the FMOD error

[Thorsz]

Fresh Install using the latest download and installed to C:\SIS. FMOD error still persists.

[sven]

Fresh Install using the latest download and installed to C:\SIS. FMOD error still persists.

Well, looks like we've discovered a new and interesting bug!

Would you zip up the contents of C:\SIS\logs, and email it to me? Also, what security software (if any) are you running on your system?

Many thanks.

[Thorsz]

I use Nortons 360 for security. I'll send the log files.

[sven]

I use Nortons 360 for security. I'll send the log files.

Thanks for the logs. It looks like something is indeed going wrong with the FMOD sound library -- I'd guess that this *probably* isn't just a side effect of some other security/configuration error.

I've just pushed a small patch to 'stable' (r14864) that should make FMOD emit more information in the case that something goes wrong. Would you update the game, then tell me what error information you're now getting?

Many thanks.

[sven]

Fresh Install using the latest download and installed to C:\SIS. FMOD error still persists.

Well, looks like we've discovered a new and interesting bug!

Hi Thorsz. Last week I uploaded a patch that upgraded our FMOD dlls to version 1.0.7. From what I can tell from your gameplay logs, it looks like you've been able to run the game without issue since that patch posted.

Can you confirm that the FMOD issue appears to be fixed?
Many thanks.